> ## Documentation Index
> Fetch the complete documentation index at: https://docs.odella.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Actions

> Run worker automations when external events happen.

**Actions** let a worker respond to events from connected services. Instead of waiting for a person to ask or a calendar time to arrive, an action starts when a configured trigger occurs.

<Note>
  Actions are feature-gated. If your workspace does not have Actions enabled, this section will not appear in the app.
</Note>

## What an action contains

| Setting                    | What it does                                                                       |
| -------------------------- | ---------------------------------------------------------------------------------- |
| **Service**                | The connected provider that sends the event.                                       |
| **Trigger**                | The event that starts the action, such as a new message, file, item, or record.    |
| **Trigger configuration**  | Required provider-specific fields. These change depending on the selected trigger. |
| **Filters and conditions** | Rules that decide whether the worker should act on the event.                      |
| **Target work**            | The workflow or task the worker runs when the event matches.                       |
| **Enabled**                | Turns the action on or off without deleting it.                                    |

## Using action cards

Each action appears as a card. From the card, you can:

* Review the action summary.
* See configured conditions.
* Open details.
* Enable or disable the action.

## When to use Actions

Use actions for work like:

* Processing new inbound emails that match certain criteria
* Starting a workflow when a record changes in an external system
* Reviewing new files as they arrive
* Creating follow-up work from operational events

<Warning>
  Actions can trigger work automatically. Before enabling actions that send messages, edit records, or perform destructive operations, review the worker's Security & Privacy settings.
</Warning>