> ## Documentation Index
> Fetch the complete documentation index at: https://docs.odella.ai/llms.txt
> Use this file to discover all available pages before exploring further.
# Overview
> Build your AI workforce - digital employees that execute tasks, follow precedent, and scale instantly
## The AI Workforce Factory
Odella is an AI workforce factory. Design the role, define the task, connect your templates and systems — and deploy. Build digital employees that execute tasks, follow your firm's precedent, and scale instantly.
These aren't virtual assistants. They're AI employees that work alongside your team, handling process work so your people can focus on expertise and strategic thinking.
Add capacity without adding overhead. Deploy AI employees in minutes, not months.
Delegate work over email, chat, Slack, or Teams. No system overhaul, no learning curve.
AI employees don't burn out and don't miss deadlines. They work around the clock.
Train AI employees on your firm's tone, preferences, and process. They execute to your standards.
## The Workforce Overview Page
The page header reads "Workforce Overview," with a subtitle about managing and monitoring your team of specialized AI employees. The top bar contains **Search employee**, **Sort**, and **Add Worker**.
Each AI employee appears as a card showing avatar, **Name**, **Role**, and a short description, along with status and controls:
* **Status**, shown with a clock icon: **Stopped**, **Available now**, or **Outside working hours**. Status is driven by the working-hours widget on the worker's profile — see [The Worker Profile](#the-worker-profile) below.
* **Controls** vary by status:
* **Stopped** → play (start), knowledge/library, settings (gear).
* **Running** (Available now / Outside working hours) → chat, pause, knowledge/library, settings.
## Adding a Worker
Click **Add Worker** on the Workforce Overview page.
Two cards:
* **Hire from Marketplace** — browse and hire pre-configured workers; ideal for common roles and quick starts.
* **Create New Worker** — build a custom AI employee from scratch; best for specialized roles and unique requirements.
Select one and click **Next**.
"How would you like to set up your worker?" Two cards:
* **Let AI Help Me** — describe the role and Kara sets up the skills, tools, and workflows for you.
* **I'll Do It Myself** — manually configure the worker step by step.
Select one and click **Next**.
"Describe the role or attach a job description and we'll handle the rest."
* Describe the worker's role in the free-text box, or use one of the starter templates (Payroll Administrator, Recruiting Coordinator, Expense Auditor, Invoice Processor, Document Controller).
* Optionally attach a job description (PDF, DOC, DOCX, CSV, TXT, or Markdown).
* Click **Create Worker**.
* **Profile Image** — choose an avatar.
* **Background Color** — choose an avatar background color.
* Add the details (keep the **Purpose** to 1–2 short sentences):
* **Name** (e.g., "Kevin")
* **Role** (e.g., "Report Analyst")
* **Purpose** (e.g., "Analyzes performance data and produces clear reports for the team…")
* Click **Create Worker**.
Clicking **Hire from Marketplace → Next** opens the Marketplace ("Discover Solutions for Every Task"):
* Search bar for AI employees, templates, or workflows.
* Content organized by category (e.g., Sales, Marketing, Customer Success), each with a template count.
* Browse or search, select the AI employee you want, and click **Hire**.
Marketplace also covers templates and workflows, not only pre-built employees. See [Marketplace Overview](/marketplace/overview) for a full walkthrough of the catalog.
**Kara** is Odella's AI setup assistant, referenced in the "Let AI Help Me" flow and elsewhere in the product (e.g., "Choose what Kara can do…", "Allow Kara to send alerts…").
The new employee appears on the **Workforce Overview** page. Click on the employee to configure their skills, connect workflows, and manage settings.
**Best Practices for Effective AI Employees:**
* Design clear, specific roles that match real workflow needs
* Connect relevant knowledge so they can access your firm's expertise
* Start with simple tasks and expand capabilities over time
* Use descriptive names that reflect their function in your organization
## Delegating Work to Your AI Employees
Interact with your AI employees the same way you work with your team - no new systems to learn, no complicated interfaces. These connections are configured on the worker's profile, in two places:
Connect an inbox from the **Inboxes** tab via **Connect Inbox**, so the employee can monitor email, keep context, and handle follow-ups.
Talk to the employee directly using the **Chat** button on their profile.
Add channels from the **Add Communication Channels** skill panel — see [The Worker Profile](#the-worker-profile) below.
Configure alongside your other communication channels from the **Add Communication Channels** skill panel.
## The Worker Profile
Clicking a worker on the Workforce Overview page opens their profile.
### Header
* Avatar, Name, Role, description.
* **Start Worker / Pause Worker** toggle (Start when stopped, Pause when running).
* **Chat** button.
* Three quick icons near the avatar: chat/message, contact/profile card, and a panel-collapse toggle.
### Left panel
Two tabs:
* **Inboxes** — connect an inbox so the employee can monitor email, keep context, and handle follow-ups, via **Connect Inbox**. Empty state: "No inboxes connected."
* **Applications** (formerly "Applications to setup") — connect plugins to this worker. See [Integrations Overview](/integrations/overview).
Below the tabs:
* **Working hours / usage widget** — scheduled vs. active hours for the week (e.g., "0 / 40h," "Resets in 7 days"). This is the source of the overview cards' status states.
* **Cost Breakdown** — per-hour rate (e.g., "\$0.55/h").
### Worker tabs
The profile has seven tabs: **Skills**, **Calendar**, **Actions**, **Workspace**, **Activity**, **Identity**, **Settings**.
"Expand \[worker]'s Skills" — select a category to add a sub-skill. Categories: [Tools](/workforce/tools), [Workflows](/workforce/workflows), [Templates](/workforce/templates), [Knowledge](/workforce/knowledge), [Skills](/workforce/skills), and [Communication Channels](/workforce/communication-channels). Each opens a right-side panel with an **Explore / Added** toggle and a search box:
* **Skills Catalog** — master catalog of all skills (125 shown), with "Created by you" plus left-hand category filters (Accounting, Compliance, Data, Design, Education, Engineering, Finance, General, Knowledge, Legal, …), each with a count. Select via checkbox.
* **Add Tools** — "Choose what Kara can do by selecting tools." External integrations (ABS Indicator API, Airtable, Alpaca Account, …), each showing a tool count (e.g., "+16 tools") and a **Connect** button where auth is needed.
* **Add Workflows** — "Add automated workflows to this employee." Pre-built workflows (e.g., Apollo Lookalike Finder, Automated Onboarding Trigger), each with name, description, and select.
* **Add Templates** — "Add response templates for this employee." Document/response templates (e.g., QLD legal forms — powers of attorney, will intake checklist).
* **Add Knowledge** — "Add knowledge bases and documents." Connected knowledge bases (Contract Store, Employee Documents, Olivia\_Drive, Personal Profile).
* **Add Communication Channels** — "Connect to your team's favorite messaging and email platforms." Slack, Telegram, WhatsApp, etc., each with a **Configure** button; some marked Free. {/* TODO: confirm exact category label on the skill tree */}
See [Skill Tree](/workforce/skill-tree) for more detail.
An "Upcoming Tasks" pane plus a week/month calendar with timezone, Today / Week / Month controls, and an add-task button. Shows the worker's scheduled tasks. See [Calendar](/workforce/calendar).
Event-driven automations. Empty state: "No actions configured — Create an action to automate what happens when events occur across your connected tools," via **Create New Action**. Distinct from Workflows: Actions are event triggers across connected tools.
File store for the worker. "Upload files to Workspace or drag and drop them here." Accepts common docs, text/data files, and standard images; up to 20 files, 25MB each.
Live event log/console (e.g., "activity - atlasperfection370," Live indicator) with filters: All, Threads, Workflows, Heartbeats, Tasks, Subagents. Shows runtime events. See [Activity](/workforce/activity).
* **Agent Profiles** — avatar, Name, Role, Purpose, Personality (dropdown, e.g., Default), Voice (e.g., Roger — "Laid-back, casual, resonant," with preview), Manager.
* **General Instructions** — rich-text editor for operational guidelines, tone of voice, escalation policies, and more.
This is where post-creation editing of name/role/purpose/avatar lives, plus personality, voice, manager, and instructions. See [Identity](/workforce/identity).
See the [Settings](/workforce/settings-model-intelligence) pages for the areas already documented.
## Scale Your Operations Without Scaling Costs
With Odella's AI workforce, you add capacity instantly without the overhead of hiring, training, or onboarding. Your team focuses on strategy, relationships, and outcomes — while AI employees handle the process work.
Start building your AI workforce today and transform how your organization scales.