Odella’s virtual workforce allows your team to focus on delivering superior insights and client outcomes while AI assistants handle day-to-day operations.

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Workforce Overview

Workforce Overview (Light Mode)
Empower your organisation with a 24/7 virtual team designed to manage routine tasks. Our virtual assistants are trained to handle day-to-day operations, improving service without the need for additional hires.

Free Up Your Team

Allow your team to focus on strategic challenges while AI handles routine tasks.

Cost-Effective Scaling

Expand your organisation’s capacity without the overheads of hiring and training new staff.

24/7 Availability

Respond quickly to needs and meet deadlines with round-the-clock support.

Tailored Assistance

Customise AI assistants to align with your organisation’s specific processes and data.

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Onboarding New Assistants

Workforce Overview (Light Mode)
Follow these steps to expand your virtual team:
  1. Navigate to the Workforce Overview page and click “Create New Worker”.
  2. Fill out the Add New Employee form:
    • Avatar: Select for easy visual identification.
    • Name: Choose a name reflecting the assistant’s role (e.g., “Research Assistant”).
    • Role: Assign a specific role such as Data Analyst or Customer Support.
    • Description: Provide a brief description of managed tasks.
  3. Click “Save Assistant” to create your new virtual assistant.
  4. The new assistant will appear on the Workforce Overview page.
  5. Click on the assistant to view details and manage settings.
Best Practices for Creating Effective Assistants:
  • Define clear, specific roles for each assistant
  • Use descriptive names for easy identification
  • Leverage avatars as visual cues to distinguish between assistants

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Applications and Integration

Each virtual assistant can be connected to different communication methods:

Chat Assistant

Web-based chat for direct interaction

Email Integration

Assign an email account for email communication

Slack Bot

Integrate into Slack for team workspace interaction

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Setting Up Applications

Workflow Connect Workflows (Light Mode)
  1. Navigate to the assistant’s profile and select from Applications to setup
  2. Application Type: Choose and set up workflows specific to your application.
  3. Knowledge Bases: Integrate knowledge sources relevant to your app.
  4. Templates: Customise templates for common responses or layouts.
  5. Review and Publish: Check your setup, then click “Publish” to go live.
Ensure clear workflow titles for accurate AI task matching and equip applications with appropriate tools for optimal performance.
By utilising Odella’s virtual workforce, you can focus on providing high-quality services while efficiently managing routine tasks. Start building your AI-powered team today!