The Skill tree is the visual map of a worker’s capabilities.
It brings together communication channels, workflows, templates, knowledge, tools, and skills so you can understand what the worker can do at a glance.
What the skill tree shows
| Capability | What it represents |
|---|
| Communication channels | Ways people or systems can reach the worker. |
| Workflows | Automations the worker can run. |
| Templates | Document structures the worker can populate or reference. |
| Knowledge | Searchable source material and document stores. |
| Tools | External application capabilities, usually grouped into toolkits. |
| Skills | Packaged instructions and specialist behaviours. |
Using the skill tree
From the skill tree, you can:
- Review the worker’s connected capabilities
- Add or remove resources if you have edit access
- Open workflows, templates, knowledge stores, toolkits, channels, or skill details
- See which external applications may be required
- Keep the worker’s role focused and understandable
Why it matters
The skill tree is the fastest way to answer: what can this worker actually do?
A well-maintained skill tree makes workers easier to govern, easier to debug, and easier for your team to trust.
If a worker gives poor results, review the skill tree first. It may be missing the right workflow, template, knowledge source, or tool access.