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Operations & Logistics controls when and how a worker operates.

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Working days

The days the worker is scheduled to operate. The default is Monday through Friday. At least one day must be selected.

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Working hours

The worker’s scheduled operating window. The default is 9:00 to 17:00. Rules:
  • End time must be after start time.
  • A working window cannot exceed 24 hours.

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After-hours handling

What happens when work arrives outside scheduled hours.
ValueWhat it means
QueueHold the work until the worker is back inside working hours.
RejectDo not accept after-hours work.
Auto-respondSend an automatic response outside working hours.
After-hours handling can affect operating cost depending on the selected policy.

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Default Timezone

Timezone used for schedules, working hours, reporting, and time-based interpretation. Choose the timezone where the worker’s business process is primarily operated.

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Primary Language

Preferred language for worker interactions and generated content. Available options include English (US), English (UK), Spanish, French, and German.

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Currency Display

Currency used for display and reporting. Options include USD, EUR, GBP, and AUD.
Set timezone and working hours before creating calendar tasks so scheduled work runs at the expected local time.