Skip to main content

​
Build and manage your AI workforce

Workforce is where your team creates, hires, and manages AI Employees. Each worker has a defined role, assigned capabilities, working hours, security policies, and work history.

​
Workforce overview

The Workforce page lists every worker in your organization. Use it to:
  • Search and sort workers
  • Review each worker’s role and availability
  • Start or pause work
  • Open a worker’s profile or settings
  • Add a worker from scratch or hire one from the Marketplace
Worker cards show one of three availability states: See Operations & Logistics for working hours and after-hours behavior.

​
Add a worker

Select Add Worker, then choose one of two paths.

Create a worker

Define a role for your organization and onboard the worker with the responsibilities, context, and capabilities it needs.

Hire from Marketplace

Start with a ready-to-hire worker and adapt its configuration to your team.

​
Create with guided setup

1

Describe the role

Enter a clear job description or upload supporting material. Include the expected outcomes, recurring responsibilities, and situations that require human review.
2

Review the proposed setup

Guided setup can recommend skills, tools, and workflows. Review every recommendation before granting access.
3

Complete onboarding

Confirm the worker’s identity, capabilities, working hours, and security policies.
4

Test a low-risk task

Delegate a representative task, review the result, and refine the worker’s instructions before expanding its responsibilities.

​
Create manually

Manual setup asks for: After creation, open Identity to set personality, voice, manager, and durable instructions.

​
Onboard the worker

A reliable worker needs more than a name and model. Review these areas before assigning production work:

Identity

Define role, purpose, manager, voice, personality, and general instructions.

Capabilities

Assign only the skills, tools, workflows, templates, and knowledge required for the role.

Schedule

Set working days, working hours, timezone, and after-hours behavior.

Security

Control inbound access, outbound messaging, tool approvals, and saved exceptions.

​
Worker profile

Select a worker to open its profile. The profile brings the worker’s capabilities, work, and governance controls together. The profile sidebar also provides access to connected inboxes, applications, availability, and current pricing information. See Worker profile page for a detailed layout reference.

​
Delegate and review work

Workers can receive work through supported channels such as connected inboxes, workplace messaging applications, scheduled tasks, event-driven actions, and direct conversations in Odella.
Start with narrow permissions and a clear human review process. Expand access only after the worker produces reliable results on representative work.
  1. Assign one clearly owned responsibility.
  2. Connect the minimum required knowledge and applications.
  3. Define approval and escalation rules.
  4. Test with representative, low-risk work.
  5. Review Activity and outputs regularly.
  6. Expand responsibilities deliberately.